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You cannot change settings for another user

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Posted on by PhilDOakley

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I am a super user and can create a new user but when adding at the time of creation the user display name and a Nav password I get the error

You cannot change settings for another user.

Exiting the user create screen shows the new user created but I am unable to make any changes to that user. I am the person that created the BC v16 installation and set other users up without an issue a few weeks ago.

Any ideas why this is happening?

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Renni 960 on at

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RE: You cannot change settings for another user

Is this on premises or cloud ? as if it is cloud you will need to add them to the O365 and assign a licence

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PhilDOakley 222 on at

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RE: You cannot change settings for another user

Paul

Thanks for the reply.

This is on prem

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Avinash B 1,455 on at

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RE: You cannot change settings for another user

Hi,

Check the super permission is for all companies or only for a particular company.

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PhilDOakley 222 on at

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RE: You cannot change settings for another user

Avinash

I checked that 1st to make sure the company was blank and it is

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Marco Mels on at

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RE: You cannot change settings for another user

Hello,

Are you able to do the maintenance task via PowerShell (just to find out if that does work for you). It does look like a permission issue though.

Thanks.

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PhilDOakley 222 on at

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RE: You cannot change settings for another user

Marco

Hello again lol

I can set the full name using powershell without an issue. I have not tried the password as I need to discover how to encode this in powershell as it is as secure string and my powershell is not that good. So that will be next on the list.

Given powershell does it I am thinking it could be the user I am running the powershell has rights and the administrator I log into BC with has a problem. I have run the BC admin shell as administrator and I am logged in as administrator. When I use the webclient I am logging in as the user that created the system and does have super without a company name next to it

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Marco Mels on at

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RE: You cannot change settings for another user

Hello,

I assume it is best if you raise a support call with Microsoft support for further analysis of the behavior or you continue using the workaround (it does seem to be an issue with that specific Admin user, like you stated as well). Related to the password, you may want to have a look here:

www.pdq.com/.../

E.g.:

Read-Host "Enter Password" -AsSecureString | ConvertFrom-SecureString | Out-File "C:\Temp 2\Password.txt"

$pass = Get-Content "C:\Temp 2\Password.txt" | ConvertTo-SecureString

New-NavServerUser -ServerInstance -Password $pass, etc.

Hope it does help you to get pass the issue.

Thanks.

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PhilDOakley 222 on at

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RE: You cannot change settings for another user

Just in case there are any other people having this issue I can confirm that the only solution I have at the moment is to set the existing user details using powershell. Hopefully this will save you spending time looking thru google for the secure password part that I had to do.

I am sure this is probably not the most elegant way to use powershell but it worked and that's good enough for me

$password = 'mynewpassword'

$securepassword = ConvertTo-SecureString $password -asplaintext -force

set-navserveruser -username 'ExistingUserName' -password $securepassword -serverinstance 'bc160'

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Hangltt 12 on at

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You cannot change settings for another user

Hi @PhilDOakley,

Have you found the reason why? Kindly let me know because my customer has faced with same error when they want to change license type (ex from Full User to Device User or vice versa). Thank you.

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