I am in the process of switching banks for our credit card processing. We are using a new account at the same financial institution (USBank/Elavon). The "welcome letter" the bank provides does not make it clear which information needs to change. The info provided does not match up with the EDC Configuration fields.
Changing just the Merchant Number (and restarting), resulted in the error, "Unable to verify data."
I reviewed this article: https://mbs.microsoft.com/customersource/northamerica/RMSPOS/learning/documentation/how-to-articles/Preferred_Acquirer_Setup_SO It doesn't seem complete with matching up the information required.
I've checked with Elavon, the USBank rep, and my RMS support team.
This is not the first time I've had to switch providers in EDC, but it doesn't seem to get any easier obtaining the correct information.
Any suggestions would be appreciated.
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