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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Errors when Importing ...
Microsoft Dynamics CRM (Archived)

Errors when Importing Organization

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Posted on by Community Member

I get the following errors when importing an Organization:

  1. The current user does not have required permissions (read/write) for the following Active Directory group: CN=ReportingGroup {8d2cc321-d3ae-4b6b-9b29-08821790bf88},OU=CRM,OU=Security Lists,DC=ENTERPRISE,DC=LOCAL
  2. You do not have sufficient permission to perform this operation on the specified organization database
  3. Setup failed to validate specified Reporting Services Report Server mysqlserver/ReportServer. Error: Error occurred while finding an item on the report server.The report server cannot decrypt the symmetric key that is used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. ---> Microsoft.ReportingServices.Library.ReportServerDisabledException: The report server cannot decrypt the symmetric key that is used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. ---> System.Exception: For more information about this error navigate to the report server on the local server machine, or enable remote errors

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

         Are you importing your organization to a different SQL Server Reporting Services instance? Sounds like you need to backup and restore your symmetric encryption key for SSRS prior to the import. Here is an article that helps you do that:

    https://msdn.microsoft.com/en-us/library/ms157275.aspx

    I would also verify your access to your AD environment. The account you import the organization with should have the following access to the AD environment:

    https://msdn.microsoft.com/en-us/library/gg197630(v=crm.6).aspx

    Hope that helps.

    John

  • Community Member Profile Picture
    Community Member on at

    John,  thanks for your reply.

    I posted me question about refreshing dev form production and the answer was to backup production and restore in dev and then use DM to import organization.

    Obviously, it is not that simple.

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