Incorrect Invoice Void - Fixing POP

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Posted on 27 Sep 2019 19:32:49 by Paris Tilton

Receiving transactions entry was recorded incorrectly in new month. In order to fix, user voided the transaction instead of doing a returns transaction on the POP module level. Now AP level is correct but POP is incorrect.

I wanted to confirm to fix this error:

Returns transaction entry > type: returns with credit

Thank you,

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Shannon Aune on 04 Oct 2019 at 13:10:19

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RE: Incorrect Invoice Void - Fixing POP

Hi Paris,

You are correct the proper way to address a receiving transaction that was posted incorrectly would be to enter a return from Purchasing Returns Transaction Entry. If it was just a receipt that was posted, then you would do a Return, if it was a Shipment/Invoice or had an invoice posted against it, then you would chose Return with Credit. I hope this information helps.