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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Syncing historic email...
Microsoft Dynamics CRM (Archived)

Syncing historic emails from a forwarding mailbox

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Posted on by martingr 600

Hi.

We are facing an issue with syncing historic emails from a forwarding mailbox with serverside sync to CRM.

The mailbox contains ca 500 e-mails.

I activate serverside sync and specify on server profile that it should process emails form 20.08.2018 under advanced settings.

But when we activate serverside sync it only process e-mails that are coming in after the process is activated.

Does serverside sync have a similar config file to the email routers "Microsoft.Crm.Tools.EmailAgent.xml"-file?

How can we get the e-mails that are already in the mailbox to sync to CRM?

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