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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Quick View form subgri...
Service | Customer Service, Contact Center, Fie...
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Quick View form subgrid add new button hide for particular entity

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Posted on by Saratha 619

Hi All,

I am using CRM 2016 OnPremise and database version 8.1.  I have a custom entity which has account look up value.  In this custom entity form, I have to add the opportunity subgrid which need to be filtered the open opportunity related to the account.  For this,  I created Quick View form in the customer and added opportunity subgrid.  This quick view form placed in the custom entity form.  

No opportunity will be created from the subgrid.  So, i would like to hide the Add New button from the subgrid.  There is no relationship between custom entity and opportunity.  I tried Entity rule as display rule and custom JS rule as enable rule.  But nothing is working.  

Kindly suggest any other solution is there.

Thanks and Best Regards,

Saratha.

I have the same question (0)
  • Ray Profile Picture
    Ray 1,537 on at

    Hi,

    Do you customized the right Add New button? There are two Add New buttons. And I think JS rule should work, you only need to check current entity name.

  • Saratha Profile Picture
    Saratha 619 on at

    Hi,

    Thank you for your response.  I didn't customize new subgrid button.  It is CRM core button only.  I have added display rule by use EntityRule.  It is not working.  Then I added Enable Rule by using JS.  If the subgrid is in my custom entity form, the subgrid button should not display like that.  If I added this and if I click the "+" button, it is not doing any action.  Like, showing as disable kind.  But button is still visible.  

    Thanks and Best Regards,

    Saratha

  • Ray Profile Picture
    Ray 1,537 on at

    You can debug this by using “ribbondebug=true” to see if your JS code works as expected. powerapps.microsoft.com/.../

  • Saratha Profile Picture
    Saratha 619 on at

    Hi,

    Thank you for the reference URL.  I am using CRM2016 onpremise 8.1 version.  Hope,  the shared URL  feature is added for the new version powerapps.  

    For validating, I have put alert message in the JS and checked.  I am getting proper output of true or false as expected.  But, when it is false the button should hide.  But it's not hiding.  Is there any exist enable/display rules conflict happen. If it is,  if I removed the rule, hope it will affect some other form which has this subgrid.

    Thanks and Best Regards,

    Saratha.

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