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Dear all,
need again your knowledge and input.
In Short:
We ordered an item with a quantity of 772 pieces.
The inbound happend with the scanner and the "working" functionality in D365:
Work ID WO1171901 with 360
Work ID Wo01171903 with 348
Product receipt created:
Line 1: 360 Items received
Line 2: 348 Items received
There is only one invoice posted with the quantity of 360 pieces. The remaining 348 pieces cant be posted due to, dont know.
Do anybody know this issue?
overall: Stock is correct but invoice is incorrect.
BR
Amel
Reason was that in the posting process some employee choose posting via product receipt and changed the quantity to less...
Two options to fix this:
1. Cancel and reverse the invoice thru funtionality
2. Exact posting with negativ amounts
Thanks to you!
yes, i didnt post the invoice. Someone in the finance dept did it. There is no open receipt do be post and if i look into the inventory transactions there is a phisical and finance posting for both receipts....
I see that there are 2 product receipts. Are these 2 items in 2 different product receipts? When you are performing the matching are you choosing both the receipts?
Hi Amel,
What is the error that you are facing when trying to invoice? Is the line not appearing itself?
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