News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... How to "Invoice" prepa...

Small and medium business | Business Central, N...

Suggested answer

How to "Invoice" prepayments on a Service Order?

(1) Share

Report

Report

Posted on by ERPlatanos

67

I see Prepayments are typically done on Purchase and Sales orders, where you can designate the percentage on a customer's Prepayment field, but I don't see prepayment options for Service Orders.

We can partially invoice the customer on service lines, but is there a way to simply invoice the customer X% of a Service Order quote?

Categories:

Dynamics 365 Business Central

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Valentin Castravet 26,349 Super User 2025 Season 1 on at

Like (0)

Report

How to "Invoice" prepayments on a Service Order?

You're correct - the prepayments functionality only works on sales and purchase documents in your accounting system. Unfortunately, service orders don't have this feature built-in. Your solution works, or you can have a separate service order line that's a GL account for the prepayment amount as an alternative.

Additionally, there is a "prepaid" function on service contracts, but that may not be exactly what you're looking for in this case.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2

Martin Dráb 231,401 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans