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How to restore "canceled" Sales Order?

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Posted on by Johnny

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Hello,

is it possible restore / uncancel sales orders that were canceled (Have status "canceled").

If yes, please guide me how to achieve it. Could not find any procedure for it.

Thanks.

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Community Member on at

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RE: How to restore "canceled" Sales Order?

Ran the workflow to restore the order, it worked.

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Roger M. 302 on at

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RE: How to restore "canceled" Sales Order?

it works. Thank you

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Khaled Alloud 3,658 on at

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RE: How to restore "canceled" Sales Order?

Dear Chandra,

This might be time consuming specially if the SO contains many lines. Moreover, if a SO is canceled shouldn't modify it to keep track and history.

Thank you,

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Chandra Wijaya Seti... 1,145 on at

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RE: How to restore "canceled" Sales Order?

Go to sales header on general ribbon

Find for line quantity button

For each line click deliver remainder update button

Then put back the qty you cancelled

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Community Member on at

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RE: How to restore "canceled" Sales Order?

To restore cancel order to open order in lines, I did like this

while select forupdate slineupd where slineupd.SalesId == salesTable.SalesId

{

slineupd.RemainInventPhysical = slineupd.SalesQty;

slineupd.RemainSalesPhysical = slineupd.SalesQty;

slineupd.update();

}

select forupdate stabupd where stabupd.SalesId == SalesTable.SalesId;

if (stabupd.RecId)

{

stabupd.SalesStatus=SalesStatus::Backorder;

stabupd.update();

}

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Mahmoud Hakim 17,887 on at

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RE: How to restore "canceled" Sales Order?

as standard No way , you need some customization and strong business analysis to achieve your requirements

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Community Member on at

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RE: How to restore "canceled" Sales Order?

Hi I added a button to cancel order and in clicked method, I added the coding as:

db1 = box::yesNo("Do you want to Cancel PO?", dialogButton::No, "Cancel Order");

if (db1 == dialogButton::Yes)

{

db2 = box::yesNo("This Will Cancel all the PO, no further activities is possible. Do you want to continue?", dialogButton::No, "Cancel Order Confirmation");

if(db2 == dialogButton::Yes)

{

ttsBegin;

while select forupdate salesLine

where salesLine.SalesId == salesTable.SalesId

{

salesLine.RemainInventPhysical = 0;

salesLine.RemainSalesPhysical = 0;

salesLine.update();

}

ttscommit;

SalesTable_ds.research();

SalesLine_ds.research();

}

else

{

info("Cancel order process stopped");

}

}

else

{

info("Process canceled");

}

Also I've revoke cancel button how should I revoke the order?

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Pranav Kumar on at

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RE: How to restore "canceled" Sales Order?

If the Sales order has one line, then updating quantity/price and saving the record will change the line and header status to open but you have many lines, I guess creating new SO and copying lines from cancelled order will be feasible.

Thanks,

Pranav

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inadir 400 on at

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RE: How to restore "canceled" Sales Order?

Hi ,

you can add just a new line , and the SO will return in status open again...

if you want to use the same line , just change the price or qty , and the status line will change to open

Thanks

Ismail

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Guy Terry 28,882 Moderator on at

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RE: How to restore "canceled" Sales Order?

Hi Joni,

If you create a new sales order for the same customer, then do 'Copy' -> 'From all', you can copy the lines from the cancelled order on to this new sales order.

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