VAT number validation fails

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Posted on by Peter F.

Hello forum members,

since more than one week it is not possible anymore to check the VAT No. with VIES via BC (22.1) Service when creating a new customer/contact/vendor.

The following error message always appears:

An error occurred and the transaction is stopped. Contact your administrator or partner for further assistance.

Anyone with the same problem?
Suggestions for a solution?

Thank you.

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Answers (1)

Peter F. 34 on at

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VAT number validation fails

Update1:
In the meantime, we no longer receive error messages or the problem seems to have been fixed and we were able to reactivate the service. Did Microsoft fix the problem earlier? Anyone got news about this?

Update2 to my previous Post:

The answer from Mr. ZHU in this forum, in the meantime seems was recuperated.
Peter F. 34 on at

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VAT number validation fails

I'm sure YUN ZHU has already replied to this, but since the switch to the new forum layout the post below has been deleted? Not yet recuperated?
Peter F. 34 on at

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RE: VAT number validation fails

Could you maybe give me access to the yammer group, could be very usefull! Thank you!
Peter F. 34 on at

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RE: VAT number validation fails

Thank you ZHU.
Verified answer

YUN ZHU 73,339 Super User 2024 Season 2 on at

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RE: VAT number validation fails

Hi, this is a standard issue and is expected to be fixed in CU03 in July.

More info:

https://www.yammer.com/dynamicsnavdev/threads/2291426997501952

Hope this helps.

Thanks.

ZHU
Peter F. 34 on at

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RE: VAT number validation fails

We had now to disable the EU VAT Registration No. Validation Service in order to made it possible to create contacts/customers/vendors again. But this cannot be the solution we need this Validation Service urgently again. The Service Endpoint is still the same and the VIES page is working normaly. Does Microsoft has made some changes in a last update? Please help!
Peter F. 34 on at

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RE: VAT number validation fails

Hi Frigaard, do you have some workaround? Could you fix it?
Frigaard on at

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RE: VAT number validation fails

Yes, got the same problem in more than one place (different custommers)