Prepayment status automatic update problem

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Posted on by Lukas B Eriksen

Hi,

We are experiencing a problem where, when we make a prepayment invoice for a sales order, that every time the job with code unit 383 (Upd. Pending Prepmt. Sales) runs, it automatically updates the status from Prepayment pending, to released, even though no payment has been applied to the prepayment invoice.

From everything i read, it should work as follows.

Prepayment invoice is posted - Status changes to prepayment pending - Prepayment is applied to the prepayment invoice - Status changes to released.

But it automatically updates the status to released, every time the 383 runs, even though a payment has not been applied to the invoice.

Does anyone else have this problem and a solution?

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KasparsSemjonovs 3,680 Super User 2024 Season 2 on at

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Prepayment status automatic update problem

Does the customer ledger entry for this prepayment invoice has the Remaining Amount and is Open=True ? (just checking if maybe You have created a payment method, that automatically posts payment for the invoice).