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The request passed to the service is not valid Error when issuing Gift Card In Retail POS

Posted on by 40

I get this error "The request passed to the service is not valid." when issuing a gift card in Retail POS. 

Your assistance is highly appreciated. 

Thanks

  • Mutinda Profile Picture
    Mutinda 95 on at
    RE: The request passed to the service is not valid Error when issuing Gift Card In Retail POS

    Sure, it is generic and could be caused by many factors. In this case it was due to the Gift card product not being published in store assortments.

  • Juliet Zhu Profile Picture
    Juliet Zhu on at
    RE: The request passed to the service is not valid Error when issuing Gift Card In Retail POS

    Hi eetigu,

    This is a generic validation error message which could be seen in various scenarios. Suggest you open a support ticket with Microsoft to check your environment.

    Thank you for using Microsoft Dynamics Communities,

    Juliet Zhu

    SR SUPPORT ENG

    Microsoft Dynamics AX / Dynamics 365 Commerce

    If my information answers your question please click 'Yes' against "Did this answer your question?" to help other community members. 

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