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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Owner Assign error
Customer experience | Sales, Customer Insights,...
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Owner Assign error

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Posted on by cradigois 10

Hi,  In the Sales activity when we want to assign Owner to opportunity or in Services assign Owner to a case we have a Unhandled Exception: "All entities must be found" 
It's not for each assign action but sometimle if we go to customer/Parent Account from Case we remove Parent Account (Empty) we add it again Save and Close

Come back to the Case and we can assign Owner.

Version 2015

Regards

I have the same question (0)
  • bac26 Profile Picture
    bac26 2,268 on at

    Is there duplicate Parent accounts?  Are you sure you are adding back the exact same one.

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