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Microsoft Dynamics CRM (Archived)

Yammer integration for Dynamics CRM 2016 (8.1.1.1005) On Premises

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Posted on by Luc Valentin 220

Hello,

I'm trying to setup Yammer integration with a CRM 2016 On-Prem.

According the following article, CRM 2016 On-Prem is compatible with Yammer, we just need to disable the secure channel HTTPS (this has been done).

https://technet.microsoft.com/en-us/library/dn850385.aspx

However, according this other article, Yammer is only available for Dynamics 365 Online : https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/connect-yammer

When trying to configure Yammer integration from CRM 2016, the first step of the configuration ("Authorize CRM OnPremise to connect to Yammer") returns the error "The server refuses to fulfill the request". And the trace logs from CRM are indicating a "403 Forbidden" error.

Is Yammer still compatible with CRM 2016 On-Prem ?

Thanks in advance.

*This post is locked for comments

  • Luc Valentin Profile Picture
    Luc Valentin 220 on at
    RE: Yammer integration for Dynamics CRM 2016 (8.1.1.1005) On Premises

    Hi Ben,

    Thanks for your answer, that's what I was suspecting.

    Seems logical given the fact that Microsoft is pushing the online version.

    Regards,

    Luc

  • Verified answer
    Ben Thompson Profile Picture
    Ben Thompson 6,350 on at
    RE: Yammer integration for Dynamics CRM 2016 (8.1.1.1005) On Premises

    Given that that update seems to be from July 2018 I suspect it's for all on premise instances including earlier ones (I can't see anyway why it would work with 8.0 and 8.1 but not 8.2)..

  • Sumisrinivasan Profile Picture
    Sumisrinivasan 115 on at
    RE: Yammer integration for Dynamics CRM 2016 (8.1.1.1005) On Premises

    Thanks for your response Ben . The note says its not available for Dynamics 365 "Connecting Dynamics 365 on-premises edition to Yammer is no longer supported. " , does this mean it is not supported by older versions as well ? I am looking at having this integration done in 2015 on-prem

  • Suggested answer
    Ben Thompson Profile Picture
    Ben Thompson 6,350 on at
    RE: Yammer integration for Dynamics CRM 2016 (8.1.1.1005) On Premises

    If you look at the Technet article there is a note within it stating that the on-premise integration is no longer available.

  • Sumisrinivasan Profile Picture
    Sumisrinivasan 115 on at
    RE: Yammer integration for Dynamics CRM 2016 (8.1.1.1005) On Premises

    Hi Luc ,

    Did you find an answer for this ? I am looking for the same information

    Thanks

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