I am interested in putting most of my client's manual workflow processes into a best-in-class automated workflow system. I am very familiar with what the Savvion product (now managed by Aurea) can do. I've also helped design order taking systems where there are "events" associated with each step of the process. An example of one of the processes I am currently looking to "automate" goes like this: a form (yes, on paper) goes from person A to person B to person C (in a specific order) until it gets to the last part of that flow (Person D) and then the information on the form is considered "complete" and "approved". I want jeopardy timers for each step in the flow so that if someone doesn't complete their "event" within a certain timeframe, a reminder email goes out. Some of the steps/events within the flow involved people completing certain data fields on the form. Some of this data I want to have automatically sent over into GP. I have TONS of other lower-level details. But that is the gist. The workflow I see in my client's instance of BP isn't robust enough. So... any suggestions?
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