Microsoft Dynamics SL (Archived)

CHECKS ISSUED SHOULD HAVE BEEN EFT

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Posted on by NIKIG

Is there a way in SL to reissue a voided check as an EFT payment instead of issuing another check? Help!

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Carolyn Kolpien on at

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Hi NIKIG,

Standard functionality in SL does not include EFT payments. Are you using a third party program?

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LMac@ABET 5 on at

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Hello,

Did you ever find a solution to this problem?

LaTasha

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Community Member on at

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Carolyn,

I am wondering if he meant that it was entered using the voucher and adjustment screen and used the manual check tab selecting the type to be electronic payment?

If so, then the question is whether there is a way to change the document type from hand check to electronic payment without having to void the electronic payment check number using the void check screen and then use the manual check screen to re-pay it as an electronic payment. That would be the correct way to handle this situation but it means that he would have to burn another electronic payment check number.

Nikig, is this the situation?

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Community Member on at

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Is there a way to re-issue a payment as an ACH payment after you void the check without having to do a debit adj to the voucher then re-enter the voucher? Is there somewhere I can change the payment type to ACH from check so the system knows to use the ACH information (and not process another check) when processing the new payment?

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Cherie Kane 639 on at

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Have you tried going into Document maintenance for the voucher(s) which where paid and changing the Pay By: field? If you are using a third party to send your EFT then you'll be able to change this field to PPD. Be sure to void the check first and then make the change in Document maintenance prior to issuing the ACH. We do this all the time without any issues.

Cherie

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