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Hi,
I want to build the following in Dynamics
- system to manage service contracts, manage callouts, dispatch engineers
Can someone help with the scope / design ?
Should i go Field Service
Looking forward to your opinions.
Thanks,
Hello,
Field Service is solution you need.
Welcome :)
you get to decide whether field service is suitable for you. You can take a look on below link to find out what field service could offer you.
dynamics.microsoft.com/.../overview
Based on Field Service
1. ) system to manager service contracts
- in field service, there is entity called Agreement.
2.) manage callouts dispatch engineers
- in field service, you can create a work order and associate the work order to a resource.
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