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Hi
When im going to email template show a script error and says the ClickdCommon is not defined.A few days ago, i dont have any problem.Can you help me?Best Regards
Dear Partner,
Can you please help us with complete error message with screenshot if possible.
Did you make any change recently to your Org ?
Is the same issue happening with other environment ?
Regards,
Sanuj
The Error Details said this:
ReferenceError: ClickdCommon is not defined at getOriginEditorType (schoolcrm.crm4.dynamics.com/.../cdi_emailtemplatescript:343:5) at ClickDimensionsLoad (https://schoolcrm.crm4.dynamics.com/%7b637403771910024647%7d/webresources/cdi_emailtemplatescript:7:5) at sl.executeFunction (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:1110:3413) at sl.execute (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:1110:3058) at https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:102:20815 at i (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:227:91) at V._executeIndividualEvent (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:102:20791) at V._executeEventHandler (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:102:18460) at Object.execute (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:102:15854) at w._executeSyncAction (https://schoolcrm.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.1715-2010.2:733:692)I didn't make any changes and the error is only in email templates, all the others works fine.yes, i tried in edge, chromeThanks
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