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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Outlook showing differ...
Microsoft Dynamics 365 | Integration, Dataverse...
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Outlook showing different dashboard of Dynamics 365 on click of "Dynamics 365" button instead of default dashboard.

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Posted on by Gokul kansagara 65

When I open a tracked email and click on Dynamics 365 button, outlook should show me default dashboard, instead outlook shows me different dashboard. I already checked model driven app "Dynamics 365 App for outlook" sitemap and dashboard. It is same as OOB.

Also, this issue is faced by only one user in the org. I tried checking his personal settings and couldn't break a leg.

I have the same question (0)
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    Community Member on at

    Hi Gokul kansagara,

    Please check the following blog:

    Tip #1194: When the App for Outlook shows a random dashboard | Power Platform & Dynamics CRM Tip Of The Day

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