Post Button is disabled for Customer Payment Journal in D365

(0) Share

Report

Posted on by vishal.sai.b

I have created a payment journal for a customer. and approved it through the workflow
I have validated the jounal and it said ‘ok’.

But the Post button is not enabled.

Please let me know why it is not enabled and how to enable it?

below screenshot of blocking

All responses (5)

Answers (0)

vishal.sai.b 44 on at

Like (0)

Report

RE: Post Button is disabled for Customer Payment Journal in D365

Hello Dogan,

I have share the screenshot of the Blocking tab,

Could please help me in this regards
Dogan Adiyaman 690 User Group Leader on at

Like (0)

Report

RE: Post Button is disabled for Customer Payment Journal in D365

Can you show us the blocking tab?
vishal.sai.b 44 on at

Like (0)

Report

RE: Post Button is disabled for Customer Payment Journal in D365

workflow is in completed status and post customer journal transaction security privilege is already added to user
Suggested answer

Mohit Rampal 12,563 Moderator on at

Like (0)

Report

RE: Post Button is disabled for Customer Payment Journal in D365

Hi Sai, In addition to Dogan' response, if workflow is Completed and your user does not have System Administrator role then check if your role has 'Post customer payment journal transactions' security privilege.
Dogan Adiyaman 690 User Group Leader on at

Like (0)

Report

RE: Post Button is disabled for Customer Payment Journal in D365

Hi Sai,

Your workflow may not be in "Completed" status. Could you please check the workflow history?