web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Add SPF to CRM Dynamic...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Add SPF to CRM Dynamics Marketing

(0) ShareShare
ReportReport
Posted on by Community Member

Hello everyone.

It's not clear to me how to add the SPF record to the respective domains in CRM Dynamic 365.

I reviewed the public information at docs.microsoft.com/.../create-spf-record, but I don't know how to access it from CRM.

The CRM's portal shows the domains and CNAMEs configured, for example:

pastedimage1657301580662v1.png

I don't know if this is the way, but if I check eur.pb-dynmktge.com via SPF it shows the following:

pastedimage1657302118349v2.png

To improve the delivery capacity of the emails, do I have to provide that information?.

And I apologise for my ignorance.

Regards!.

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hello.

    Any idea?.

    Regards.

  • Suggested answer
    Ivan Maltsev Profile Picture
    Ivan Maltsev on at

    Hello, David

    Thank you for your question. 

    You do not need to add SPF record manually for your sending domain, as it is already included into Dynamics Marketing configuration. The only thing is required for you to start successfully sending emails is to finish domain authentication process. 

    From the screenshot you have shared we can see that your domain's state is Confirmed. It means that you can start sending your first tests and campaigns right away.

    Hope you find this information helpful. 

    Regards

    Ivan Maltsev

    Dynamics 365 Deliverability Engineer

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 70

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans