Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Add SPF to CRM Dynamics Marketing

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

Hello everyone.

It's not clear to me how to add the SPF record to the respective domains in CRM Dynamic 365.

I reviewed the public information at docs.microsoft.com/.../create-spf-record, but I don't know how to access it from CRM.

The CRM's portal shows the domains and CNAMEs configured, for example:

pastedimage1657301580662v1.png

I don't know if this is the way, but if I check eur.pb-dynmktge.com via SPF it shows the following:

pastedimage1657302118349v2.png

To improve the delivery capacity of the emails, do I have to provide that information?.

And I apologise for my ignorance.

Regards!.

  • Suggested answer
    Ivan Maltsev Profile Picture
    Ivan Maltsev on at
    RE: Add SPF to CRM Dynamics Marketing

    Hello, David

    Thank you for your question. 

    You do not need to add SPF record manually for your sending domain, as it is already included into Dynamics Marketing configuration. The only thing is required for you to start successfully sending emails is to finish domain authentication process. 

    From the screenshot you have shared we can see that your domain's state is Confirmed. It means that you can start sending your first tests and campaigns right away.

    Hope you find this information helpful. 

    Regards

    Ivan Maltsev

    Dynamics 365 Deliverability Engineer

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Add SPF to CRM Dynamics Marketing

    Hello.

    Any idea?.

    Regards.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,979 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,848 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans