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error loading marketing emails

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Posted on by TobifromBonn

Hi there,

I allways get en error loading marketing emails.

Any idea why?

Error while retrieving manifest during ComponentDidMount for control: msdyncrm_subject.fieldControl.EmailEditorV2-Host

Fehlercode: 0x0Sitzungs-ID: ff5dc254-1693-41b7-a432-e3e76c365058Aktivitäts-ID: 546c3e61-cc9d-49c8-9185-7f390757d427Uhrzeit: Wed Jan 13 2021 13:13:11 GMT+0100 (Mitteleuropäische Normalzeit)

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Shaina on at

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RE: error loading marketing emails

Hi Tobi,

Please turn off Email Editor V2 feature switch by following the steps stated below:

-Navigate to Settings -->Advanced Settings -->Feature Switches

-Turn off 'Email editor V2'.

-Click Save.

-Clear cache or verify if the issue has been resolved in an InPrivate window.

If the issue still persists, then please open a Service request with Microsoft Support.
cloflyMao 25,202 on at

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RE: error loading marketing emails

Hi Tobi,

Have you tried this with sys admin role and also tried with different user accounts?

Have you tried different browsers or cleared cache?

It seems that there is issue to your email editor component, make sure no customization was added to the marketing email form before, so you could also create a new main form to test.

If above steps don't work, you may raise a ticket for further assistance.

Regards,

Clofly