I am new to GP, new to EDI, and new to my role. I import orders into GP, review them, and then export the orders to our warehouse. Our customers commonly order in individual unit SKUs and I translate them to case SKUs before exporting to the warehouse. I need to figure out where I can enter in the case quantity so this information is also included on the 940 sent to the warehouse. Currently when we send ASNs it appears we are only sending one of an item instead of a case of eight, and the customer thinks they are being shorted seven items. Can someone assist me?
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