Business Process Flow missing "Next Stage" button

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Posted on by 2015crm

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Hi All

I have a business process flow with several stages, spanning a few entities. I have a condition within the workflow so users see a different stage if a certain condition is met. When users enter this stage the only option they have left is to "finish" when it should say "next stage" and carry on through the process.

What could cause this strange behaviour??

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Alex Fun Wei Jie 33,626 on at

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RE: Business Process Flow missing "Next Stage" button

Hi,

I am using v8.2 on prem. Since you are using online, if you still cannot resolve this problem, raise a ticket to Microsoft asap.
2015crm 390 on at

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RE: Business Process Flow missing "Next Stage" button

i could try but i dont think it will make any difference. What version of CRM do you have there?
Suggested answer

Alex Fun Wei Jie 33,626 on at

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RE: Business Process Flow missing "Next Stage" button

Hi,

i tried the same thing in my environment, everything is working fine

perhaps you can try to remove the connector and connect again.
2015crm 390 on at

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RE: Business Process Flow missing "Next Stage" button

sure, i have blanked out the sensitive names. Basically i get stuck in the bit with the red circle with the only option to finish! rather than join back up to the original process and continue with "next stage"
Alex Fun Wei Jie 33,626 on at

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RE: Business Process Flow missing "Next Stage" button

Hi,

can you provide some pictures?