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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Choose File Type optio...
Small and medium business | Business Central, N...
Suggested Answer

Choose File Type options different for 2 users

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Posted on by KMagowan 5

I have two users who appear to have to have same permissions.  When they both open up the same Sales History report and attempt to use the "Send To" button, they get different options in the "Choose file type..." dialog. 

User A:

pastedimage1676483145934v1.png

User B:

pastedimage1676483205640v2.png

Can someone explain why this is happening? I want to give User A all the same options as User B.

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 102,942 Super User 2026 Season 2 on at

    Hi, is this a custom report? I didn't find it in the standard reports, maybe I missed something.

    Anyway, it looks like different layout types of the same report.

    pastedimage1676525139483v1.png

    For example,

    Word Layout:

    pastedimage1676525147852v2.png

    RDLC Layout:

    pastedimage1676525162078v3.png

    So please check if the two users are using the same layout.

    More details: https://yzhums.com/29568/

    Thanks.

    ZHU

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