Hello,
It is a platform fix, updating the solution will not resolve the issue.
* The user can avoid using that role center (e.g. Business Manager, page 9022 or the affected role center) to avoid the part that causes the issue
* The user can remove the part which uses high charts from the role center
* The partner can modify the code for the part that uses the business chart addin to ensure that it does not call Update on the control until after the addin reports it is ready. A sample snippet below shows that pattern.
Root cause here is that
AL code is calling "Update" on a BusinessChartAddIn control before the control is ready.
The user can also try to remove the user personalization from the role center.
The first one would be to change the user's profile to use a profile that does not use Sales Manager as Role Center. See the documentation here:
docs.microsoft.com/.../admin-users-profiles-roles.
The second one would be to remove the user personalization record for that user for the Sales Manager as Role Center. This can be done by following the documentation here:
docs.microsoft.com/.../ui-personalization-manage.
The user would lose its personalization made on the Role Center (and the navigation bar, if any), but this should enable to log-in.
Thanks.