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Session Id :
Microsoft Dynamics CRM (Archived)

Get timer value

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Posted on by 760

Hi,

How can I get the timer value and passed it in other field.When the user routes the case,

the timer should stop and the value should be stopped

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  • Ak Negi Profile Picture
    Ak Negi 320 on at
    RE: Get timer value

    But it's not working with current version of dynamics.  it's saying

    Uncaught TypeError: Xrm.Page.getControl(...).updateTimeDifferenceInSeconds is not a function

       at <anonymous>:1:30

  • Suggested answer
    Preeti Sharma Profile Picture
    Preeti Sharma 2,678 on at
    RE: Get timer value

    Hi,

    I think below link can help you:

    dreamingincrm.com/.../getting-the-current-value-of-the-timer

    Thanks:)

  • Suggested answer
    gdas Profile Picture
    gdas 50,089 on at
    RE: Get timer value

    Hi Jane ,

    You can get timer value in seconds 

    Xrm.Page.getControl("mytimer").updateTimeDifferenceInSeconds()

    You can check below reference for time stop settings  -

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/add-timer-control-case-form-track-time-against-sla

    Hope this helps.

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,205 on at
    RE: Get timer value

    Please check below link,

    community.dynamics.com/.../188707

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