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Cannot get the trial license of Dynamics 365 Marketing

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Error : Your company doesn’t allow team members to sign up with their work email.

How to fix it?

Capture_5F00_Teammember_5F00_error_5F00_Trial.JPG1055.Capture_5F00_Teammember_5F00_error_5F00_Trial.JPG

  • RE: Cannot get the trial license of Dynamics 365 Marketing

    Hmmm, that is odd. I found this article on how to enable/disable self-service via powershell docs.microsoft.com/.../service-admin-disable-self-service while it is for PowerBI it should be for all self-service trials.

    Can you try doing the D365 Sales trial and let me know if that one works? Then I will know if the sign-up is specific to Marketing trial or tenant level. dynamics.microsoft.com/.../

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    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cannot get the trial license of Dynamics 365 Marketing

    Hi FrankyS,

    Maybe you can  go Power platform admin center to check who can create trial environment:

    Control environment creation and management - Power Platform | Microsoft Docs

    pastedimage1655956070741v1.png

    Or you can refer the following link:

    Obtain and assign a viral license to enable users to sign up for a free trial of Dynamics 365 Connected Spaces Preview | Microsoft Docs

  • FrankyS Profile Picture
    FrankyS 5 on at
    RE: Cannot get the trial license of Dynamics 365 Marketing

    I am the admin of the Office 365 tenant. I haven't blocked user to sign-up. How to enable user to signup trials?

  • RE: Cannot get the trial license of Dynamics 365 Marketing

    Your tenant admin has blocked you from signing up for trials. You should create a new account (tenant) and you can do the trial on that. docs.microsoft.com/.../trial-signup

    To sign up for a Marketing trial, you'll need to use a work or school email address. If you don't have a work or school email address, or if your school or work account is not managed by Microsoft Azure Active Directory, sign up for a free Office 365 E5 trial www.microsoft.com/.../office-365-e5, then use the email address associated with your Office 365 E5 trial to sign up for the Marketing trial.

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