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Purchase approval error: "No qualified approver was found"

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Hello All,

A customer is having the error /No qualified approver was found/ when using purchase approval. I reviewed the workflow groups, and approval user setups, everything seems ok, I cannot find the root cause of this... Can someone please give some light on the situation or tips on where else to look?

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YUN ZHU 75,848 Super User 2024 Season 2 on at

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Purchase approval error: "No qualified approver was found"

Hi, it seems to be a problem with the setting of Approval Type. I hope the following information can give you some hints.

More details:

https://cloudblogs.microsoft.com/dynamics365/no-audience/2015/10/13/approval-types-in-workflow-for-microsoft-dynamics-nav-2016/

Thanks.

ZHU
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KasparsSemjonovs 4,011 Super User 2024 Season 2 on at

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Purchase approval error: "No qualified approver was found"

in Approval User setup - run the process Approval User Setup Test , provide the username for which You think the approval request should be given, and the document type (purchase or sale or all).
It might give You some insights why it doesn't go to the user.

Otherwise we would need some screenshots of the document, and the approval user setup - to be able to help You spot the problem.

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