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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Purchase approval erro...
Small and medium business | Business Central, N...
Suggested Answer

Purchase approval error: "No qualified approver was found"

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Posted on by Community member 2
Hello All, 
 
A customer is having the error /No qualified approver was found/ when using purchase approval. I reviewed the workflow groups, and approval user setups, everything seems ok, I cannot find the root cause of this... Can someone please give some light  on the situation or tips on where else to look?
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  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 4,774 Super User 2025 Season 2 on at
    in Approval User setup - run the process Approval User Setup Test , provide the username for which You think the approval request should be given, and the document type (purchase or sale or all). 
    It might give You some insights why it doesn't go to the user.

    Otherwise we would need some screenshots of the document, and the approval user setup - to be able to help You spot the problem.

     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,681 Super User 2025 Season 2 on at
    Hi, it seems to be a problem with the setting of Approval Type. I hope the following information can give you some hints.
    More details:
     
    Thanks.
    ZHU

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