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Unable to link email as post using Automatic Record Creation

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I configured Automatic Record Creation Rule in Dynamics 365 Customer Service.
 
The Power Automate flow which gets created automatically has some missing entries.. If these entries doesn't exist then the email will not appear as a Posts in the Timeline view. Is it a product issue ? It was working fine a month back and now it cant refix itself. Any suggestions ?
 
 
Because of this all flows fail
 
 
  • Girish Uppal Profile Picture
    Girish Uppal on at
    Unable to link email as post using Automatic Record Creation
    Yes @Leah. I got that sorted from Microsoft. Looks like there is an inherent bug in Power Automate. Whenever I open the ARC condition flow, the values in the 'Connect to record ...dataverse action disappears
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Unable to link email as post using Automatic Record Creation
    :Hi  Girish Uppal ,
    Please refer to this:
    SourceEntityReference
    concat('emails(',triggerOutputs()?['body/activityid'], ')')
    PrimaryEntityReference:
    RuleId:
    --Populated with rule ids based on what you actually created

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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