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Small and medium business | Business Central, N...
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"Cannot create an instance of the following .NET Framework object: assembly MimeKit, Version=2.2.0.0, Culture=neutral, PublicKeyToken=bede1c8a46c66814, type MimeKit.MimeMessage" ERROR in Dynamics 365 Business Central SaaS for DK, IS, NO, SE tenan

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An error is thrown when trying to send Emails via SMTP like 

Cannot create an instance of the following .NET Framework object: assembly MimeKit, Version=2.2.0.0, Culture=neutral, PublicKeyToken=bede1c8a46c66814, type MimeKit.MimeMessage.

this happens starting from 7th January 2022 in DK, IS, NO, SE tenants

CURRENT STATUS AND RESOLUTION

Operations is aware of the problem and current estimation is to provide a solution by Friday 7th January 2022 during EMEA non working hours. 

UPDATE 8 January 12 AM CET. 

The hotfix has been deployed to the affected group of tenants, but there has been a further issue.

As a result, emailing via "SMTP Mail Setup" is now unblocked, but unfortunately using the SMTP connector will still not work for the affected tenants.

Operations is working on a solution to have this addressed in a timely manner. 

UPDATE 10 January 10 AM CET

Considering the affected tenants, for version 19.1 both SMTP Mail Setup and SMTP connector now are back to normal work.

Considering the affected tenant, for versions 19.0 and 19.2, only SMTP connector will currently work while for versions 18.5 and earlier SMTP Mail Setup wouldn't still work. 

Operation is aware of this behavior and working on resolving these last few issue in a timely manner. 

UPDATE 10 January 1 PM CET

Few tenants still remains to be patched. This will happen today during EMEA non working hours.

UPDATE 11 January 5 PM CET

Very few tenants still remains to be patched. These will be patched soon. If you have a tenant with this error still, feel free to be in touch with your partner / reseller and have them open a support request to Microsoft.

I have the same question (0)
  • OsebergTrond Profile Picture
    5 on at

    is there a status page somewhere where could se updates on this??

  • THE Italian Profile Picture
    on at

    Unfortunately not. This is not an outage but it impacts one SaaS feature. If you contact your CSP / Reseller than you might open a support request and be informed about the status.

    This blog is a proactive measure to inform partner/customer in a timely manner.

  • Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    I have an open supportcase for this and i have not received any updates for the last hours.

  • Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    The last update i got from support now was this

    "I have feedback that the fix will be deployed tonight at EMEA nonbusiness hours. Tomorrow it will be all up and running."

  • THE Italian Profile Picture
    on at

    Yes. That is correct. Please note that pipelines might span up until 4 AM CET (very early tomorrow morning).

  • RallyHagge Profile Picture
    10 on at

    I still facing the issues, any updates from related to this issue?

  • Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    I am still facing the issue and i have got no update for my support case, so apparently the issue is not fixed.

    I will try to get an update for my support case.

  • THE Italian Profile Picture
    on at

    Just updated the blog post.

    UPDATE 8 January 12 AM CET.

    The hotfix has been deployed to the affected group of tenants, but there has been a further issue.

    As a result, emailing via "SMTP Mail Setup" is now unblocked, but unfortunately using the SMTP connector will still not work for the affected tenants.

    Operations is working on a solution to have this addressed in a timely manner.

  • RallyHagge Profile Picture
    10 on at

    Finally the SMTP features works again, can finally send outgoing mail.

  • Peter D. Jorgensen Profile Picture
    110 on at

    "This is not an outage but it impacts one SaaS feature"

    How come this isn't considered an "outage"? Our customers were very frustrated and unable to do their job. In their mind BC was down again :-(

    Yet again it took hours to find any public information about the problems, because it wasn't mentioned where they have been told to check.

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