Script errors.

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Posted on by Community Member Microsoft Employee

I have recently taken over CRM at my location after the previous person left the company. I have users who are getting scripting errors when creating a client call. Having no knowledge of CRM, can anyone give me so ideas on where to start to resolve their issues?

Here is what they are getting:

An error has occurred in a script on this page

Line 62

Char 1

Error – object required

Code 0

URl (it lists a long URL)

Do you want to continue running scripts on this page:

Yes No

They are able to continue and CRM work for them, but each time they create a new client call they get the same message.

Thank you

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buisness 10 on at

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RE: Script errors.

[View:/cfs-file/__key/communityserver-discussions-components-files/117/Script-Error-Log-File.txt]

hey plz any one how to fix thi script error
Aileen Gusni 44,524 on at

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RE: Script errors.

Jarumbo,

You have the custom script?
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purwar purwar 2,836 on at

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RE: Script errors.

There is some error in webresource : new_ava_case(name is not clear in image), Kindly debug you javascript.

For debugging check below link:

social.technet.microsoft.com/.../3256.how-to-debug-jscript-in-microsoft-dynamics-crm-2011.aspx
Community Member Microsoft Employee on at

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RE: Script errors.
purwar purwar 2,836 on at

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RE: Script errors.

U can upload images on Cloud as public, and share the path with us.
Community Member Microsoft Employee on at

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RE: Script errors.

I tried that and get "an error occurred while trying to save this post"
Mandar Joshi 2,116 on at

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RE: Script errors.

Use the "Use rich formatting" link button while replying.

Then use the upload image button available in text editor.
Community Member Microsoft Employee on at

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RE: Script errors.

How does one post a screenshot? I have one but when I try to past it does not show up.
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Mandar Joshi 2,116 on at

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RE: Script errors.

Hi,

1. Use the IE developer toolkit to get the detailed error and web resource name where the script is. After which you can work on the fix based on the error. If you can post the error obtain here i can suggest something.

2. As a immediate fix, you can ask end users to change the personal setting in CRM to disable script debugging pop up.

Hope this helps. Thanks!
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Rajkumar Rajaraman on at

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RE: Script errors.

Hi Jarumbo,

If you post a screenshot it's better.

Also refer the following thread:

community.dynamics.com/.../139132

Hope this helps.

Regards,

R.Rajkumar

"Please mark my answer as verified if you found it helpful"