
Hi everyone, i've got a problem.
how is described in the Subject, i can't delete or pay the invoice because the reference number can't be changed. The error is printed during a link in "payment journal" or when linking a credit memo and an invoice.
the complete error message:
The reference number may only be modified for payment type ESR and ESR+.
Vendor: F00055.
Vendor Bank Account: EXAMPLE.
Document Type: Invoice.
Document No.: 108473.
When trying to correct the invoice:
Canceling the invoice failed because of the following error: The reference number may only be modified for payment type ESR and ESR+.
Vendor: F00119.
Vendor Bank Account: EXAMPLE.
Document Type: Invoice.
Document No.: 108513
Hello,
If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.