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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM portal - Knowledge...
Microsoft Dynamics CRM (Archived)

CRM portal - Knowledge base article rating and feedbakc

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Posted on by Community Member

Could you anyone let me know how we need to add(provide the option for end user) the Rating(*****) and Feedback(Helpful – Yes, No, not what i was looking for) functionality for Knowledge base article in Dynamics 365 portal.

It would be great help if you provide the steps for the same.

Regards, Pachi

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  • Andreas Cieslik Profile Picture
    Andreas Cieslik 9,267 on at

    Have you enabled ratings?

    docs.microsoft.com/.../rate-webpage-blog-post

  • Community Member Profile Picture
    Community Member on at

    Hi

    Same question for me but for my own web template for knowledge article.

    I explain myself: I have to create my own web page for knowledge article because I want to add other information in it ( like the content of personal fields). But I don't see my rating stars anymore. ( i have check enabled the rating option ) 

    Any idea?

    Thanks

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