web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Unable to write data to entity.

(0) ShareShare
ReportReport
Posted on by

I have Dual-Write set up between Finance & Operations and Customer Engagement. I'm trying to test if the Dual-Write setup works, but I encounter this error whenever I try to create sample records in one of the associated tables. For example, when I try to create a sample record in F&O Customers table (Accounts Receivable > All Customers > Customers), I get this error.

Unable to write data to entity accounts. Writes to CustCustomerV3Entity failed with error message Request failed with status code BadRequest and CDS Error Code : 0x80040265 response message: Lookup field company mismatched. Activity ID for troubleshooting {1379BD7D-5040-4749-A506-1037886FD0EE}.

A similar error message also shows up when I try to create sample records in Customer Groups. But the error doesn't show up when I try to create sample records in F&O where the legal entity isn't Dual-Write configured to CE.

I have the same question (0)
  • huijij Profile Picture
    19,811 on at

    Hi Carmelo,

    Please check if the value of the alternative key in Dataverse you define have matched the key of the data entity defined in the Finance and Operations app.

    learn.microsoft.com/.../enable-entity-map

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 664 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 522 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 303 User Group Leader

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans