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Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Copilot Case Summary

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Copilot Case Summary

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Posted on by Neeraj.Sharma

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Hi Guys

i am working of Copilot Case sumarry Control

https://learn.microsoft.com/en-us/dynamics365/customer-service/copilot-powerapps-settings#display-copilot-case-summary-on-custom-case-forms

at point number 5 i am not able to get control named "CopilotCaseSummaryControl "

Other copilot features like questions , emails etc working for me well.

any help is much appreciated .

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IrenJu 14 on at

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This control is available only in the "Classic solution explorer"
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Community member 4 on at

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this now works. No need to go to classic view.
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jfwarren-nz 19 on at

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Are you working on a case form or custom table? This function is locked to the Case table.

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