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Hi All,
The ability to record calls as an activity/task on the Lead, Opportunity or Contact entity.
how to implementation above post ?
Thanks
*This post is locked for comments
Hi,
It can be done via integration with third party systems like IVR etc using API's
Mark answer as verified, if it works for you...
i agree with muhammad.
You need a third party system to integrate your Tapi.
If you get calls it open the "Add Phonecalls" form.
We tried this product.
www.mscrm-addons.com/.../TelephoneIntegration
But now we develop our own TelephoneIntegration ^^
If you have skype i think you can do it with the skype for business integration.
Regards
Léon
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