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Microsoft Dynamics CRM (Archived)

Dynamics 365 CRM Sales trial not showing 'Solutions' below 'Customizations'

Posted on by 2

I created a new 30-days trial edition of Dynamics 365 CRM with the 'Sales' module enabled.

I tried to find the 'Settings > Customizations > Solutions' menu option, but the 'Customizations' sections only shows the 'Customizations' and 'Dynamics Markerplace' options. When I click 'Customizations', the only option I get is the 'Developer Resources' link.

How do I enable custom solutions? Is this even possible in trial organizations?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 365 CRM Sales trial not showing 'Solutions' below 'Customizations'

    Thanks Maarten. That solution worked like a charm.

    // I was having the same issue. But found a solution when I set my Global admin to system admin also. Go to your CRM account, Settings Tab -> Security -> Users -> Select your Global Admin user and Promote it to admin. Then try adding Project Service Automation. //

  • Verified answer
    Maarten Docter Profile Picture
    Maarten Docter 2 on at
    RE: Dynamics 365 CRM Sales trial not showing 'Solutions' below 'Customizations'

    Ah, I needed to do some more Googling. Stackoverflow answered my question.

    I needed to promote my user to admin in CRM, see here:  stackoverflow.com/.../1185084

    After promoting the user and refreshing the browser window, more options appeared (including the 'Solutions' menu item).

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