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Finance | Project Operations, Human Resources, ...
Answered

Pain.002 file with return format status mapping ACTC

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After doing all the config for ISO20022 in 3 different legal entities, there is only the pain.002 file with the return format status mapping ACTC that fails, but only in one of the legal entities. So it is set up the same for each, but get a error message only on one of them. 

pastedimage1682661040969v1.png

As you can see, there is little information in this error message. 

pastedimage1682661105880v2.png

I have tested with setting payment status to Accepted, Sent, Rejected and they all work. At once I set it to Received, this error comes up.

Here is an example of the pain.002 ACTC I am trying to upload. 

pastedimage1682661250795v3.png

I have not changed anything on the Pain.002 electronic reporting input. 

Regards, 

Anine B 

I have the same question (0)
  • Anton Venter Profile Picture
    20,635 Super User 2026 Season 1 on at

    These errors are usually data related and because it only occurs in one legal entity and not others, there must be a difference in the data / setup somewhere. You will have to try and find the difference.

  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    14,839 Super User 2026 Season 1 on at

    Hei Anine,

    Please make sure that the "OrgnlMsgiD" in the Pain002 file is in regard with Pain001 file. If the Pain002 file cannot find the vendor payment journal, you may get the error message.

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