Custom channel "Send to" option

(0) Share

Report

Posted on by Community member

Hi,

I've created a Custom channel using the guide from here:

https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-extend-outreach-custom-channels

I would like to know how I can change the parameters in the /Send to/ field when generating the message. Currently it shows only Mobile Number. What if I would like it to be /Email/ or Skype nickname, Facebook account or any other? How can these be defined and joined back here?

Please see below for the field I am talking about: