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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / how to cancel\purge do...
Supply chain | Supply Chain Management, Commerce
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how to cancel\purge download sessions with available status.

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Posted on by Afazal 145

Dear All,

Is there any way to cancel\or delete the download sessions having available status in d365 FO retail and commerce. there are thousands of records in it, how to get rid from this.

 screenshot attached.

pastedimage1678945800066v1.png

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  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    There is no straight to way get rid of this from the front end. I can see that this of an offline Channel DB. The purge data menu in Scheduler parameters clears only applied and failed. Even though disabling the Offline Database in the Registers form will hide this entry, the entries will come back if you have to enable it at any point in time. If it is a Sandbox environment/Dev Environment, deleting from DB is the best shot or you will have to develop a custom X++ script and clear them off. For PROD, you can X++ script or DSE should be able to do it through a support ticket.

    I went through the same pain. Now I diligently use the "Pause data synchronization" option to pause sync whenever offline is not in use.

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