Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics SL forum
Answered

Printing Change Orders

Posted on by 750

Hello!

We are having an issue when printing Change Orders. From what my Operations department is telling me, they normally input any changes to a PO, save, and then are able to print a copy of the Change Order and all line items from the PO show up. When the type is changed back to Purchse Order, saved and we select Print PO all line items print as they should.

When printing a Change Order, however, it is skipping line numbers randombly. I've been handed three different PO's that have had incomplete Change Orders printed in the last few days. The font is bolding all changes, as expected, but the line items are not all there.

Example: Printed PO shows 18 Line Items (11 on the first page, the rest on the second). Printed CO is showing 14 Line Items (9 on the first page, and then line numbers 14-18 on the second page). What happened to line numbers 10-13 on the Change Order Printed copy? Is this normal? The expectation is that all line items will print on both the PO and the CO. Is that an incorrect assumption?

Thanks!

  • JenWal Profile Picture
    JenWal 750 on at
    RE: Printing Change Orders

    Hi Carolyn!

    I apologize for the delay, but I wanted to let you know that this was exactly the problem we were running into. I made the change as you suggested: Report > Section Expert, and un-checked every section that had Surpress Blank Selection Checked on the 04610 report format (I did the 04610pp format also). This did the trick! We are now able to get all line items of our Change Orders to print properly.

    Thank you very much for your help!

    -Jenny

  • JenWal Profile Picture
    JenWal 750 on at
    RE: Printing Change Orders

    Hi Carolyn!

    Thank you so much! This sounds exactly like what I'm seeing. I'll make this change and keep you posted. :-)

    -Jenny

  • Verified answer
    RE: Printing Change Orders

    Hi Jenwal,

    I believe you are running into bug 24762.  The lines are missing when there is a second page.  To work around this, modify the report in Crystal.   In the Section Expert for all sections uncheck the suppress blank section option.  This should take care of the issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,554 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,588 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans