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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cancel a Free Text Inv...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Cancel a Free Text Invoice

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Posted on by Ramit Paul 22,799 Most Valuable Professional

HI Experts,

I have a basic query.

How a Free text invoice can be cancelled ( not correction)?

I know, we can cancel the transaction from customer transaction form, however the requirement is to cancel the Free text invoice itself from the same form.

I also know, we can correct the FTI by using the "correct" option under cancel, however this does not cancel the FTI, instead create a corrective invoice.

Please advise.

I have the same question (0)
  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 14,839 Super User 2026 Season 1 on at

    Hi Ramit,

    If you mean reverse the FTI, Have you tried to use "Reverse" > Reverse transaction function on customer transactions?

    pastedimage1633616436926v1.png

    Alternativ is "Reverse transactions" on voucher transaction against the voucher that have been posted by FTI

    pastedimage1633616665206v2.png

    pastedimage1633616854162v3.png

  • Ramit Paul Profile Picture
    Ramit Paul 22,799 Most Valuable Professional on at

    Hi Alireza,

    Thanks

    I know that, however my question is to reverse the FTI directly, not from custtrans form.

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 14,839 Super User 2026 Season 1 on at

    Hi Ramit,

    Cancel function for free text is not standard for all legal entities and it can be found as standard for some countries (e.g. Brazil , ref. til docs: docs.microsoft.com/.../correct-free-text-invoice).

    pastedimage1633618587524v1.png

    In standard UI for FTI for some countries, there is not direct function on on cancelling posted FTI than Correct Invoice function that you have control over.

    docs.microsoft.com/.../correct-free-text-invoice

    As standard, you can either create a new credit note to cancel the FTI and then settle invoice and credit note or use reverse function on voucher trans or customer trans (i.e. settlement of invoice and credit note will be done automatically)

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,799 Most Valuable Professional on at

    Understood Alireza, thanks, I think then we are on the same page.

  • Suggested answer
    Sheela Ningappa Profile Picture
    Sheela Ningappa on at

    Hi Ramit,

    Cancel free text invoice works for some of the countries. YOu can find the below link which explains more.

    (BRA) Cancel a free text invoice | Microsoft Docs

    Thanks,

    Sheela

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