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CRM 2011 Outlook Plugin(Dynamic Pivots) with Office 2016(Refresh from CRM button in dynamic pivot does not refresh the pivot data)

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Posted on by Community Member Microsoft Employee

Hi All,

We are currently on CRM 2011 and we use a lot of dynamic pivots exported from CRM. We have the outlook plugin for CRM 2011 installed for users who use the dynamic pivots. However, users have been facing issues with the dynamic pivots refresh after moving to Office 2016. The "Refresh from CRM" button on the data tab of the dynamic pivot, does not do anything when we hit the button. This button returns me the latest data from CRM in earlier versions of Office. But it does not seem to be working with Office 2016. Can anybody tell me if CRM 2011 Outlook plugin for Dynamic Pivots works with Office 2016?

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Thanks in Advance!

Sravya Patti

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Community Member Microsoft Employee on at

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RE: CRM 2011 Outlook Plugin(Dynamic Pivots) with Office 2016(Refresh from CRM button in dynamic pivot does not refresh the pivot data)

Hi

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