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Customer experience | Sales, Customer Insights,...
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HTTP Error 400.The request is badly formed.

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Posted on by 5
When I refresh a chart on the dashboard frequently, I will encounter bad request error, and bad request error will not only appear when I refresh the chart, but also when I edit a form or even open CRM for the first time. Generally speaking, there are almost no rules in the occurrence of errors, which is difficult to summarize. Has anyone ever come across this problem?

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  • Suggested answer
    Johao Larios Profile Picture
    1,795 on at

    Hello Shwangao, 

    For this one I think that the best idea is create a ticket with Microsoft since seems to be that the issue is happening in multiple areas of the product. 

  • Community Member Profile Picture
    on at

    You can try below steps :

    1. Clear browser Cache and try again

    2. Try different browser

    3. Check network connectivity setting

    4. If all failed then you can reach out to Microsoft Support.

  • shawngao Profile Picture
    5 on at

    Hello goloknath Mishra, I tried the above methods, they are all invalid. but I have a new discovery. When I visit the site on the CRM application server, no matter how I operate, I will not have this error. Do you have any other ideas?

  • Community Member Profile Picture
    on at

    Hi Shawngao,

    Thank you for more information.

    I believe you have on-premise deployment if you have on-premise setup then you can check below options :

    1. Could be due to Firewall Port.

    2. Could be due to SSL Certificate.

    3. Can try with host entry in etc folder local system

    4. if still can't you can approach Microsoft Support.

    Hope this helps.

    Regards,

    Goloknath

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