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D365 Customer Engagement Plan + D365 for Marketing

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Posted on by Microsoft Employee

Hello and Good day!

Currently, we have a Customer Engagement Plan license. But, we want to also have the D365 for Marketing which is for automation of marketing and is different from the Marketing module included in the Customer Engagement Plan license.

How can we have the D365 for Marketing?
Do we need to buy a separate license for D365 for Marketing?
How to integrate this to our customer engagement plan license?

Thank you in advance!

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  • Suggested answer
    RE: D365 Customer Engagement Plan + D365 for Marketing

    Hello,

    please find the full licensing guide here. It contains a dedicated section for Dynamics 365 for Marketing.

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: D365 Customer Engagement Plan + D365 for Marketing

    Hi cmmm,

    1. If you already have a paid D365CE instance in use, then you can integrate Marketing with your instance by adding a Marketing app to your tenant and then assigning it to the appropriate instance. For more situations, please read it.

    2. Yes, it has independent database from D365CE and a individual instance. D365 Marketing is licensed per instance, with each instance priced according to the number of marketing contacts stored in your database. 

    3. It depends on what type(standalone or included) of marketing application, there is no requirement for D365CE license if it's standalone.

    To receive the “included” Marketing Application, customers must have and maintain at least 10 full users of D365CE or D365 Plans, please read this license guide.

    You could request a free trial here.

    Regards,

    Clofly

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