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Customer experience | Sales, Customer Insights,...
Answered

HTML Content Exceeds Maximum Length

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Posted on by 15

Hi all,

I'm designing a marketing page with various products and description for each. When i tried saving, I get a message on Dynamics 365 Marketing: "The HTML content of this marketing page exceeds the maximum allowed length of 65,536 characters. Is there anyway i can resolve this?

WhatsApp-Image-2020_2D00_06_2D00_24-at-11.27.18-AM.jpeg

Has anyone faced this issue before?

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Kevin,

    It means that HTML source code of your marketing page exceeded maximum allowed length.

    The issue you encountered is a known issue, but it is not stated in documentation.

    https://github.com/MicrosoftDocs/dynamics-365-customer-engagement/issues/960

    You could try to remove some unnecessary elements of marketing page to lower final size of HTML code to resolve the issue.

    Here is a previous thread which is similar to content length issue, but it talked about Marketing Email, you could take last reply from Simon as reference:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/370893/html-this-message-includes-html-content-that-contains-too-many-characters

    Regards,

    Clofly

  • Kevin Boey Profile Picture
    15 on at

    Thanks Clolfy much appreciated. We've removed some elements/links etc and it's working fine. Will Microsoft come out with a solution for it since its a known issue, or its more or less permanent?

  • cloflyMao Profile Picture
    25,210 on at

    Hi Kevin,

    You could share your thought on Ideas forum to make feature request would be released in future update.

    Regards,

    Clofly

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