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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Change the time it tak...
Customer experience | Sales, Customer Insights,...
Answered

Change the time it takes for a trigger to action

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Posted on by Community Member

Is there anyway to set the time it takes for a trigger to send the next email if someone opens an email?

I know I can change the time taken to send the next email to someone who doesn't open the email but at the moment one email is going out, then as soon as it is opened another is sent out.

Thanks,

J

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  • Suggested answer
    Stephani Profile Picture
    Stephani on at

    Hi J,

    You can use a "Scheduler" tile to set a duration of hours, days, etc.

    pastedimage1575910382796v1.png

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