Intercompany General Journals Approval Process

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Posted on by Mike0hp

Hi Folks,

Screen-Shot-2020_2D00_12_2D00_29-at-10.02.37.png

I was trying to record intercompany General Journal as above image. When I click on 'posting', it says: "You cannot use Gen. Journal Line: INTERCOMP,INTERCOMP,10000 for this action. The restriction was imposed because the journal batch requires approval." However, there is no 'Request approval' option for this entry. Besides, the approval is needed for our entity.

We pay some of the fees on behalf of our subsidiaries, so the journal has to be as follow:

Headquarter entry: Debit: Cash xx Credit: AR-related party

Subsidiary entry: Debit: Expense xx Credit: AP-related party

Does anyone know why this error message popped up? I wonder which steps I did incorrectly. What should I do to resolve it and post the intercompany journal entries?

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Dynamics 365 Business Central

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Mike,

At first glance it seems you have an Approval Workflow setup against the General Journal Line. Do you have one enabled? If yes, please not that the On Condition, for the General Journal Workflow, first row. Here is my test:

Workflow Setup: The first Event has NO FILTER to exclude General Journal Template types so ALL types will need approval.

Now lets test on an ICO GJ:

If you are needing the Workflow Approval for General Journals, I would update the Filter on the first Event to exclude the Journal Template Name for ICO (example below)

Hope the above helps.

Please verify the reply if it answers your query.

Thanks,

Steve

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Mike0hp 75 on at

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Hi Steve,

Thank you for your reply. I already setup the general journal batch workflows for our company with Approver Chain type.

I need the same approval process for Intercompany General Journal as for regular General Journals. So, I only setup filters with dollar value and do not differentiate between General and Intercompany Journals.

The issue I have right now is that I could not find an option for "Request an Approval" under"Actions" in the Intercompany General Journals as below image. I have such an option in the regular general journal entry. See the difference in below two screenshots. Can you help me understand how I can get the request for approval option appeared in the Intercompany entry too?

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Community Member on at

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Mike,

I follow now. I have checked and the base Intercompany General Journal Page does not include Request Approval. Though the Approval Workflow incorporates the document. I would say this was an oversight on the Page. You could ask your Partner to added the Request Approval to the Page, as in General Journals, to achieve your goal.

I have emailed Microsoft BC support to see if this was an oversight so stay tuned. I hope the above helps you to move forward.

Don't forget to help the community by verifying the answer if your question has been answered. It will let others know that the topic has verified answer.

Thanks,

Steve

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Bilal Haider 414 on at

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By default this action not come with Intercompany General Journal so you need to have that action added using customization

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Mike0hp 75 on at

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Hi Steven,

I think there is no approval process for Intercompany General Journal. I will contact our partner to customize it.

Additionally, I'm trying to post Intercompany General Journal without approval, but it still says that the Journal batch requires approval even though I disabled all the workflows. I believe I followed all conditions you've mentioned above. Please see my screenshoots below. Please let me know if there is a way to do this.

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Katrin Kinau on at

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Hi,

Although the options Intercompany and Recurring are available for setup in the workflows, this scenario is not supported yet with the standard functionality.

Please see this Idea and vote for it:

experience.dynamics.com/.../

Since you are still receiving the error message: Please go to Restricted Records to remove the already imposed restrictions for Intercompany and delete those.

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Mike,

Morning. Saw this email just now, my AM, and see Katrin replied but wanted to write back with an answer. You have a Workflow setup against the General Journal Batch and my example is using General Journal Line. This is the reason my Workflow processed on the Intercompany General Journal and yours produced the error. I just tested again in my BC 17.2 version and it posted the Intercompany General Journal. Try this and email back.

Happy New Year!

Steve

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