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Microsoft Dynamics AX (Archived)

Loyalty card error

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Posted on by 1,068

I keep getting an error whenever I try to pay with loyalty card:

loyalty-card-error.jpg

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  • vivo88 Profile Picture
    1,068 on at

    Please could someone help me out with this.

  • vivo88 Profile Picture
    1,068 on at

    If I issue a loyalty card from Retail POS and then make any transactions, no loyalty points are earned.

  • Verified answer
    vivo88 Profile Picture
    1,068 on at

    This issue is now solved.

    Below is the solution :

    1. in payment method select pay loyalty card instead of pay card and also in payment method ( set up ) area select point redemption

    2. in loyalty program in program tier select next year or next month instead of prev month.

    3. in loyalty program in tier rule fill 0 in minimum issued point field

    4. run loyalty scheme and update tier in periodic first than run the loyalty info job.

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